Last updated: October 2026
I want our time together to feel clear and relaxed from the start. These are the few agreements that make that possible.
Booking and payment
Your first session is 90 minutes. This gives us time to talk before we begin, so I can understand what has brought you to me, your health and emotional history, how you’ve been feeling lately and what you’d like to explore, without either of us feeling rushed. It also leaves enough time for the hands-on work itself and a few quiet moments to settle afterwards. After your first session, you can choose between 60- and 90-minute sessions.
Your first session is paid in advance to confirm your booking. I’ll send you a secure payment link when we arrange your appointment.
For follow-up sessions, you can pay at the end of the session by MB WAY, Revolut, bank transfer or cash, or in advance using the payment link if you prefer.
Packages are paid in full in advance.
Cancelling or rescheduling
Because I reserve and pay for my treatment room in advance, I ask for at least 24 hours’ notice if you need to cancel or reschedule.
- 24 hours or more before your session: you can reschedule or cancel free of charge. If you’ve already paid, I’ll move your payment to a new date or refund it.
- Less than 24 hours before your session: 50% of the session fee is charged.
- Missed session without notice: the full session fee is charged.
Any outstanding fees need to be settled before booking another session. After a missed session, future sessions are paid in advance.
Arriving late
If you arrive late, we will still finish at the scheduled time so that the next client isn’t affected, and the full session fee applies.
If I need to cancel
If I ever need to cancel or move a session, I will let you know as soon as possible and offer you a new time or a full refund.
Packages
- Packages of 3 or 5 sessions are valid for 6 months from the date of purchase.
- The same 24-hour cancellation policy applies to each session in a package.
- If you’d like to stop before using all your sessions, you can request a refund for the unused sessions. The sessions you’ve already had will then be charged at the standard single-session price.
Refunds
Payment is for the time, attention and care of the session itself, rather than for a particular outcome. Sessions that have taken place are therefore not refunded.
Your health
CranioSacral Therapy can support your wellbeing alongside medical care, but it does not replace medical diagnosis or medical treatment. Please let me know about any relevant health conditions, medication, injuries, surgeries or pregnancy before your session.
Working together
Our sessions are built on mutual respect and trust. I may end a session early, or decide not to continue working together, if I feel it is no longer appropriate or in your best interest. In that case, any unused prepaid sessions will be refunded.
Have a question about booking? I’m happy to help.